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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will open. It comprises elaborate info about all the actions that you can perform on the page in question. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of educational videos clarifying how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our extensive FAQ database, which contains questions asked by real clients and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can get in touch with our fantastic team of support engineers available 24-7-365 and eager to help you with any query. Each trouble ticket you send will be answered within sixty minutes (the average ticket response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 219587

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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