When your online customers are at the point of purchase and need immediate answers to their questions, are you able to provide them? Wouldn't it be nice to be able to automatically send email responses to your website visitors and potential customers based on their specific needs? Prospect AutoResponder can make it happen! It runs on your own desktop computer (no need for special web server configuration), and will automatically send out emails to your customers whenever they inquire about your products or services. With most auto-responder programs, you can only setup one response per email address. At GlobalNet Marketing, we realize that many online businesses and organizations need more flexibility than a single auto-response would offer. Therefore we designed Prospect AutoResponder to be a "smart" auto-responder.

Here are just a few of its features:

• Does not require special  web server configuration to run.

• Very simple to install, configure, and run on your computer.

• Different responses can be triggered by different keywords in subject line.

• No more waiting to answer emails. Works while you are away or sleeping.

• Provides instant answers for customers who are ready to purchase.

• No monthly or recurring fees usually associated with other autoresponders.

• Works with Prospect Subscriber, web forms, or with a simple email link.

The concept of using Prospect AutoResponder is very simple. It automatically answers email requests for you. Many webmasters have several different email forms on their websites, such as a tech support form, pre-sales inquiry, newsletter request, etc., that all need to be responded to differently. Prospect AutoResponder can respond with a different pre-written message based on keywords that are in the subject line of the email. For example, let's say you have a technical support form on your website that sends you an email when a visitor submits it. If you place the words "tech support" in the subject line of your web form, this could trigger your pre-written "tech support" email to be sent automatically. This leaves you free to go golfing, shopping, or even on vacation without worrying about your potential customers not getting your email replies. It also makes it look like you are very professional by replying to their email inquiries so quickly. Sometimes people just don't want to wait, and they won't think twice about buying their goods somewhere else if they don't receive a prompt answer from you.

Prospect AutoResponder is very simple to configure and use. Our programmers added a few simple setup wizard screens to take you step-by-step through the configuration process.

Let's get started!

Screen #1

When you open Prospect AutoResponder, the first screen you will see is this:

This screen allows you to enter the account information for the email addresses that you want to use to send and receive your auto responder emails with. The fields at the top of the screen are for your outgoing email address. This is for the reply email address that will be used when sending auto-responses. Note: Do not use the same email address to send and receive emails with, because if the customer responds to your auto-response, they would then get another auto-response. Tip: Use an email address that you check frequently as your reply email address. That way if a customer responds to your auto-responder email, you will be able to answer them. Another option would be to state in your auto-response message, "This is an auto-response to your email inquiry. Do not reply."

The fields in the center of the screen are for your incoming email address information. If someone sends an email to this address, Prospect AutoResponder will send an auto-response to them. You can use this email address in your web forms, email links, Prospect Subscriber, etc. If you have any questions regarding your mail server name, username, or password, contact the ISP that gave you the email address or your network administrator if you have your own mail server.

The field at the bottom of the screen allows you to create a log file that will log all of the mail server activity associated with your incoming and outgoing email addresses. This can serve to be very helpful if you ever run into configuration problems or other mail server issues. To enter a log filename, first click on the "browse" button to the right of the field and select a directory to store your log file in. Then either create or select an existing filename to save your logging information to.

Note: You cannot use more that one incoming and one outgoing email address with this program. However, you can run the program on several different computers if you want to use multiple outgoing and incoming email addresses.

Once you have completed filling in the fields on this screen, click the "next" button.

Screen #2

This screen will allow you to create and edit auto-response messages. Prospect AutoResponder can store up to ten different auto-response messages. For the program to work, you must fill out the default response fields first. You can choose to use only the default response, or you can create multiple responses that will be triggered based on specific words or phrases in the subject line of the incoming email. This can be very useful if you want to send different responses based on the type of inquiry. For example, if someone wants to request a catalog, you can create a response message that is only triggered when the word "catalog" is found in the incoming subject line. The different response messages are very easy to configure.

If you decide not to use multiple response messages, all of your incoming emails will be answered with the default response. The default response is the response that is sent unless you create additional auto-response messages, and is also the response that is sent if the incoming subject line does match a word or phrase associated with any other auto-response messages that you have created.

To edit an auto-response message, select it and click on the "edit" button. If you want to save the incoming email addresses associated with the specific auto-response, you can enter a filename in the "Save address to file" field by clicking on the button to the right of the field and selecting a directory to store your file in. Then either create or select an existing filename to save the email addresses to. You can create a different filename for each response message, or they can all use the same file.

Subject Line Triggers: You can enter words or phrases to the "If the incoming subject line is" field. When an incoming email is received by Prospect AutoResponder, it will scan the subject line to see if there is a matching response message, and if so it will respond to the email with the appropriate auto-response. For example, if you enter the word "catalog" as a trigger for a specific response message, all incoming emails with the word "catalog" in the subject line will be answered with this particular auto-response message. If the subject line does not match any of the auto-response messages, it will send the default auto-response.

Screen #3

This third and last screen allows you to view Prospect AutoResponder processing incoming email requests. To begin the auto-response process, click on the "Go!" button. To stop it for any reason, click the "Stop!" button. In the left window of the screen you will see the email addresses of the incoming emails. On the right side of the screen you will see the mail server activity as the program receives and sends email. On the lower left you can see how many addresses have been received so far.

To the left of the "Go!" button you will see a check box and a window that says "Check every 5 minutes". If you check the box, Prospect AutoResponder will automatically pop (check) the email account based on the frequency that you select. The options are every five minutes, every 15 minutes, every half hour, every hour, or every two hours. If you expect to get a lot of incoming emails, we recommend setting the frequency to every five minutes.

We're confident that Prospect AutoResponder will make your life much easier when it comes to responding to your incoming email requests!